Can I create a part request?
Yes. Sign in, open Profile, choose Part Requests, and select New. Add the vehicle make and model, the part name, and every known original or cross-reference number. A VIN is optional; if you include it, verify every character and avoid attaching documents that expose unrelated personal data. Describe the side, position, engine, trim, connector, dimensions, condition preference, and destination when those details affect the match. Clear photos of the old part, label, plug, mounting points, and damage can help. Relevant sellers are notified and may send offers. Compare each offer with your identifiers and ask what is included before ordering; an offer is still subject to your final fitment check.
Why can't I start more new chats?
WParts limits the number of new conversations an account can start within a rolling 24-hour period to reduce spam and unsolicited bulk messages. Reaching the limit does not remove existing conversations: you can continue messaging sellers connected to your orders and return to other active threads. Wait for the rolling window to release capacity instead of creating duplicate accounts or sending the same request to unrelated sellers. To use new chats efficiently, search by an exact part number, read the listing, and send one message containing the vehicle, required part, condition preference, destination, and specific question. For broad sourcing, create a part request so relevant sellers can respond through the intended workflow.
How do I leave a review?
After the order is completed, sign in, open Profile, choose Orders, and select the review action for that order. Rate the transaction and describe facts that would help another buyer: whether the part matched the listing, how it was packed, whether dispatch and delivery matched the stated timeline, and how the seller handled questions. Separate carrier delays from the seller's actions when possible. Do not include phone numbers, addresses, tracking numbers, payment details, threats, or claims you cannot support. If there was a problem, contact the seller in the order thread first and preserve photos and messages. A concise, specific review is more useful than a general accusation, and you may attach a complaint through the available review workflow.