How do I use WParts AI Assistant?
Start a new assistant chat and enter the vehicle VIN carefully, preferably by copying it from the dashboard, door label, registration, or insurance record. Confirm that the decoded make, model, year, engine, and market match your vehicle before continuing. Describe the part, its location, symptoms, and whether you need the left or right side. When an assembly diagram is available, select the relevant callout to identify candidate part numbers and related pieces. Treat the result as research, not a fitment promise. Compare the number and visible features with the removed part, then ask the listing seller to confirm. Do not post ownership documents or unrelated personal data in the chat.
How can I search for parts?
Start with the most specific identifier available. The number printed, stamped, or labeled on the original part is usually more reliable than a broad product name. Search that number with and without spaces or punctuation, then compare manufacturer, condition, photos, connectors, dimensions, side, and revision. If you do not know the number, use your VIN and vehicle details to research it with the WParts AI Assistant, a manufacturer catalog, or a qualified parts professional. A VIN identifies the vehicle, but it does not by itself guarantee that every suggested listing fits. Before ordering, ask the seller to confirm the exact listing and disclose substitutions or cross-reference numbers. Keep the VIN private where possible and share only the details needed for fitment.
How do I place an order?
Open the listing and verify the part number, condition, quantity, seller, and fitment evidence before adding it to the cart. Review photos and notes for defects, included accessories, core requirements, and whether the item is new, used, or remanufactured. At checkout, enter a complete shipping address and confirm the available payment and delivery terms supplied for that seller. Review every amount and the order summary before submission. After placing the order, keep communication in the order thread and watch the status for acceptance, dispatch, or a request for clarification. An order does not make an uncertain part compatible, so resolve number, connector, side, and revision questions before paying.