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DEMO Seller
Help Center
    • How do I become a seller?
    • How do I upload products?
    • How do I manage orders?
    • Why can't I respond to a part request?
    • What are moderation rules?
    • How should I handle order issues?
    • Why can't I start more new chats?
    • How do I create my website?
    • What sections can my site have?
    • How do I style my site with custom CSS?
    • How do I export or import my site configuration?
    • How do site designs (layouts) work?
    • What can developers customize on a seller site?
  1. Help Center
  2. For Sellers
  3. Why can't I start more new chats?
For Sellers

Why can't I start more new chats?

To prevent spam, new dialogs are limited per 24 hours. When the limit is reached, you can still message users you have orders with.

Useful next steps

Seller website helpBuild, publish, and manage a seller storefront.
Create a seller websiteStart a storefront draft and choose its structure.
Browse sellersOpen public profiles for verified marketplace sellers.

How should I handle order issues?

Respond quickly in the order chat and provide shipping proof or photos when applicable. Keep all communication within the platform.

How do I create my website?

Open the site builder from the navbar or the home page. You can pick a template, branding and sections without an account - your draft is kept in the browser. When you save or publish, we'll ask you to sign in or create an account, and the draft moves to your account.

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