---
title: "Where do I track my order?"
source: "https://wparts.com/en/help/buyers/track"
version: "2026-08-30"
---

# Where do I track my order?

Sign in and open Profile, then Orders. Select the order to see its current marketplace status, seller messages, carrier name, and tracking number when the seller has added one. A tracking number may appear before the carrier's first physical scan, and cross-border scans can pause during customs or a handoff. Compare the latest event with the seller's handling estimate and promised service before reporting a delay. If the number is invalid, the address is wrong, or the shipment has not moved beyond a reasonable window, message the seller in that order thread. Keep screenshots and delivery notices, but do not publish your full address or tracking number in a public review.